01 / Look at the customer journey.
Bring links to your website and profile, your service list, and examples of where inquiries get stuck. The audit helps identify the most useful first move.
How it works
Clear steps.
Less guesswork.
Know what happens next, what we need from you, and where the work needs a decision. A useful process should be easy to explain.
From conversation to a clear scope
Understand it. Then build it.
02 / Agree on the work.
Confirm deliverables, page priorities, commercial terms, responsibilities, and required connections before a project begins.
03 / Gather the essentials.
Prepare approved copy inputs, real photographs, business details, and the access needed for the agreed scope. Do not send passwords by email.
04 / Review the new website.
Check the page structure, wording, design, and proposed contact paths. The bundle's first website draft is delivered within seven business days after your agreement is signed, your initial payment is confirmed, and the required website inputs and access are ready. This is a draft deadline, not a launch promise.
05 / Verify before launch.
Check the site on mobile and desktop, confirm contact recipients, and test the approved connections before publishing the accepted version.
06 / Keep the work visible.
The selected bundle includes a weekly work summary and monthly reporting. Review what changed, what the evidence shows, and what needs attention next.
Shared responsibilities
The details make the difference.
- You provide accurate business information and rights to supplied photographs and testimonials.
- Brand Hyve defines the agreed scope, delivery dependencies, and next decision.
- Routine edits target two business days, excluding time waiting for required client input.
- Major redesigns, new functionality, and unsupported integrations require their own scope.