Start at the right moment.
Identify a completed job or another customer milestone and review the connection to your existing CRM.
Reviews & reputation
You earned the trust.
Make it easier to share.
A good experience should not end with a forgotten review request. Build a consistent way to ask, remind, and respond, without making your team chase every customer.
From good work to public confidence
Make asking
part of the job.
A review process works best when it fits the way your business already operates. Start at the customer handoff, not another forgotten task list.
Make the invitation easy.
Send an SMS or email request, personalize it, and follow up with customers who have not responded.
Keep the conversation going.
Use AI-assisted replies and share approved review content, with a clear process for human oversight.
Review plans
Choose the pace
that fits your business.
One focused managed service. Setup guidance, a repeatable request process, and human oversight for replies.
Selected new-client pricing in USD. Final scope and agreement required; Read billing and allowance details.
A focused service
Managed reviews
$149 / month
Up to 100 new review requests per month. Included in all three local plans. Do not add this charge again.
Discuss managed reviews ↗- Setup assistance and supported CRM connections
- Personalized SMS and email requests, plus reminders
- Initial customer reactivation
- AI-assisted reply support with human oversight
- Review sharing on agreed channels, with permission
Follow-ups do not consume the new-request allowance; initial reactivation may exceed it. Review requests do not guarantee reviews. Higher volumes and integration fit require a scope review.
A repeatable workflow
Ask. Remind. Respond.
Make the invitation consistent.
Choose a genuine customer milestone and use a clear, honest request. Do not decide who gets the public review link based on predicted sentiment.
Define the stop conditions.
Confirm contact permissions and reminder rules before connecting a customer list. Follow-up messages do not count toward the new-request allowance.
Keep a person in the loop.
Set ownership for sensitive replies and anything that needs a real service decision. Automation should not invent what happened.
A little more clarity
Good questions.
Straight answers.
Do follow-ups count toward my allowance?
The managed service counts new review requests, not follow-up messages. One initial past-customer reactivation can exceed the normal monthly request limit.
Do you only ask happy customers?
No. We do not build review gating, incentives, or a process that withholds the public review option based on sentiment. Genuine customer feedback is the point.
Is this included in the local plans?
Yes. Managed reviews are included in Local Presence, Local Growth, and Local Growth Plus. The $149 standalone service is for businesses needing reviews only; do not add it to the package price. No trial or automatic enrollment is offered.